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The unclear pricing at the time of scheduling often led to discrepancies in the amounts charged on the day of the appointment, causing frustration for patients.  Another critical issue was the manual scheduling logistics, which increased the risk of errors in the process. 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The unclear pricing at the time of scheduling often led to discrepancies in the amounts charged on the day of the appointment, causing frustration for patients. \n\nAnother critical issue was the manual scheduling logistics, which increased the risk of errors in the process. 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